Score 365 takes the protection of every member's personal data seriously. This Privacy Policy clearly explains how we collect, use, store, and safeguard your information as a player on the Score 365 platform.
Score 365 ("we", "our platform") is an online Sports Betting and casino platform operating in Malaysia through the website score365.my. We are committed to protecting the privacy and personal data security of all registered members and visitors to our website.
This Privacy Policy is drafted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia, detailing how Score 365 manages your personal information — from how it is collected to how it is protected and used.
By registering an account with Score 365 or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein. If you do not agree, please discontinue use of the Score 365 platform and contact us to close your account.
Score 365's Commitment: We never sell your personal data to third parties for marketing purposes. Your data is used solely to operate and improve Score 365's services for you.
Score 365 collects various types of personal data depending on how you interact with our platform. The following are the categories of data we collect:
| Data Category | Examples of Information | How It's Collected |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | Registration form, KYC process |
| Contact Information | Phone number, email address, residential address | Account registration, profile updates |
| Financial Information | Bank account number, account holder name, transaction records | Deposit and withdrawal processing |
| Usage Data | Betting history, games played, session duration | Automatically via activity on the platform |
| Technical Data | IP address, device type, web browser, operating system | Server logs, cookies |
| Communication Data | Support chat records, email correspondence with Score 365 | Interactions with the support team |
Score 365 does not collect sensitive data such as your medical information, religious beliefs or political views. We collect only the data genuinely necessary to operate the platform and fulfil our legal obligations.
Personal data collected by Score 365 is used for the following lawful purposes:
Score 365 will not use your data for any purpose beyond the scope set out in this Privacy Policy without first obtaining your consent.
Score 365 does not sell, rent, or disclose your personal data to third parties for their marketing purposes. However, we may share your information in the following limited circumstances:
Every third party with whom we share data is required to uphold data protection standards equivalent to or higher than those of Score 365.
Score 365 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss or misuse:
While Score 365 takes all reasonable steps to protect your data, no system is ever 100% secure. If you suspect your account has been accessed without authorisation, please contact support@score365.my immediately.
Score 365 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the Score 365 platform. Continued use of our platform is considered consent to the use of cookies as described above.
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by Score 365:
Request a copy of the personal data we hold about you at any time
Update or correct any personal data that is inaccurate or incomplete
Requests for data deletion are subject to applicable legal obligations
Object to data processing for direct marketing purposes at any time
Receive your data in a structured, machine-readable format
Request restriction of your data processing under specific permitted circumstances
To exercise any of the rights above, please contact us at privacy@score365.my. Score 365 will process your request within 21 business days as required under Malaysia's PDPA.
Score 365 retains your personal data for as long as your account is active or as long as is necessary to provide services to you. Specific retention periods are as follows:
Once the retention period expires, Score 365 will securely delete or anonymise your data in accordance with established security procedures.
The Score 365 platform may contain links or references to third-party websites in certain contexts. Score 365's Privacy Policy applies solely to the score365.my platform and does not cover the privacy practices of any external websites.
Score 365 is not responsible for the privacy policies or content of third-party websites. We recommend that you read the privacy policy of each website you visit independently before providing them with any personal information.
Score 365 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer.
When material changes occur, Score 365 will notify you via:
The "Last Updated" date at the top of this page indicates when this Privacy Policy was last revised. Continued use of the Score 365 platform after any changes take effect will be considered acceptance of the amended policy.
We recommend reviewing this Privacy Policy page periodically. If you have any questions about the changes made, do not hesitate to contact us.
If you have any questions, concerns, or requests regarding this Privacy Policy or how Score 365 handles your personal data, please contact us through the following channels:
The Score 365 data protection team will respond to all privacy-related enquiries within 5 business days. For formal requests relating to data subject rights, please use the email privacy@score365.my with the subject line "Personal Data Rights Request".
This Privacy Policy and all matters relating to data protection at Score 365 are governed by the laws of Malaysia, including the Personal Data Protection Act 2010.
Score 365 is built to be not only enjoyable, but also safe and trustworthy for every player in Malaysia.
All data transmitted between your device and Score 365's servers is protected by 256-bit SSL encryption — the same technology used by Malaysia's leading banks, including Maybank and CIMB.
You have full control over your personal data. Update your information, request a copy of your data, or close your account at any time through your Score 365 account settings or by contacting our support team.
The Score 365 Privacy Policy is built in full compliance with Malaysia's Personal Data Protection Act 2010. You can be assured that your rights as a Malaysian user are protected at every level.
Score 365 has never sold and will never sell your personal data to advertisers or third-party data brokers. Your data is used solely for purposes you have explicitly consented to.
Deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow, and FPX are processed through fully encrypted payment channels. Your financial information is never stored in plain text.
The Score 365 team is here to help with any data privacy queries. Reach us by email or live chat and we will respond within 5 business days.