At score 365, we believe betting should be an enjoyable form of entertainment, not a source of stress. This page provides a complete guide, self-control tools, and support resources to help keep your gaming experience healthy and in check.
At score 365, responsible gaming isn't just a slogan — it's a genuine commitment we stand by every day. The score 365 platform is built with a range of safety features and self-control tools so every Malaysian player can enjoy Sports Betting on football leagues like the Malaysia Super League and EPL, badminton, and esports, as well as casino games like slots and Live Casino, in a safe and controlled environment.
We understand that for most players, betting on score 365 is a fun, casual entertainment activity. But we also recognise that for some individuals, gambling can become difficult to control. That's why score 365 invests in a comprehensive player protection system — because the wellbeing of our members matters more than any business gain.
This page provides a full overview of Score 365's responsible gaming philosophy, warning signs of problem gambling, self-control tools available to you, measures to protect minors and young people, and professional support resources accessible in Malaysia.
Ask yourself the following questions. If you answer "Yes" to three or more, it may be time to seek help or use Score 365's self-control tools.
Are you betting with money meant for essentials like rent, food, or bills?
Do you find yourself needing to bet larger amounts to get the same level of excitement?
Have you ever lied to family or friends about how much time or money you have spent on betting?
Do you feel anxious, irritable, or uncomfortable when trying to cut back or stop betting?
Have you ever chased your losses and ended up losing even more money?
Has betting affected your personal relationships, work, or studies?
Have you ever borrowed money or sold belongings to fund your betting?
Do you feel unable to stop betting, even when you want to?
If you answered "Yes" to three or more questions, we encourage you to contact Score 365 support and activate a self-control tool, or reach out to a mental health professional.
Score 365 offers a range of self-control tools that you can activate at any time through your account settings or by contacting our support team.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once the limit is in place, you cannot deposit beyond that amount without a 72-hour waiting period to confirm any changes.
Effective ImmediatelyLimit the length of your gaming sessions on Score 365. Our system will send you a reminder as you approach your set time limit and will automatically log you out once it is reached.
ConfigurableSet a maximum loss amount you are comfortable with over a given period. Once the loss limit is reached, your account will be restricted from placing new bets until the period naturally resets.
Financial ProtectionNeed a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place any bets on the Score 365 platform.
24 Hours – 30 DaysIf you feel that gambling has become a serious problem, you can self-exclude from the Score 365 platform for 6 months, 1 year, 3 years, or permanently. Contact support@score365.my for immediate activation.
Maximum ProtectionYou can opt out of all promotional emails, bonus offers, and marketing notifications from Score 365 at any time through your account settings.
Full ControlActivating responsible gaming tools on Score 365 takes just a few simple steps. Our team is ready to assist you at every stage.
For immediate self-exclusion, contact score 365 live chat or email support@score365.my. Requests are processed within 1 business hour.
Access your account at score365.my using your registered username and password. Make sure you are on your own personal device.
Click the profile icon in the top right corner and select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Choose deposit limits, time limits, loss limits, or a cooling-off period that suits your needs. All options are clearly explained within the interface.
Enter your desired limit and confirm with your account password. Stricter limits take effect immediately, while more relaxed limits require a 72-hour waiting period.
Score 365 will send a confirmation email to your registered address as a record that your self-control tools have been successfully activated.
Follow these simple guidelines to keep your Score 365 experience an enjoyable form of entertainment.
Decide how much you can afford to spend before opening the score 365 platform. Treat it as an entertainment expense, not an investment. Only deposit via Touch 'n Go or DuitNow what you can genuinely afford to lose.
Sports Betting on the EPL or Malaysia Super League is most enjoyable when treated as entertainment. Don't rely on winnings to solve financial problems.
Use Score 365's session time limit tool or a personal timer. Take regular breaks and do not let gaming interfere with your sleep, work, or time with family.
If you're having a bad day, accept the loss and close the platform. Chasing losses almost always leads to bigger ones — it's one of the most common warning signs to watch out for.
Make sure betting on score 365 is just a small part of your leisure time. Keep up with other interests and hobbies outside the platform for a more balanced lifestyle.
Never share your score 365 account password with anyone. Make sure no unregistered family members can access your account, especially children and teenagers.
Score 365 takes seriously its responsibility to ensure our platform is not accessed by anyone under the age of 18. Here are the measures we have in place:
If you share a device with children or younger family members, we recommend the following steps to prevent unauthorised access to the Score 365 platform:
Responsible gaming isn't optional at score 365 — it's a core standard we uphold across every aspect of our platform.
Score 365 operates under a valid licence and complies with all relevant regulatory requirements. You can bet with confidence knowing this platform is run legally and responsibly.
The score 365 support team is specially trained to recognise signs of problem gambling and respond with sensitivity and without judgment to players who need help — 24 hours a day, 7 days a week.
The Score 365 system automatically monitors betting patterns. If a sudden and concerning change in gaming behaviour is detected, our team will reach out to the player to offer support.
Score 365 processes winning withdrawals promptly to your Malaysian bank account or digital wallets such as Touch 'n Go and GrabPay. We don't hold back legitimate withdrawals — your winnings are yours.
All interactions relating to responsible gaming, including self-exclusion and help requests, are handled in strict confidence. Your information will not be shared with any third party without your consent, in accordance with the Score 365 Privacy Policy.
Every responsible gaming policy and tool at Score 365 is built with player wellbeing at the forefront. We continually review and improve our protection systems based on feedback from the Malaysian player community.